Policies

Shipping & Returns

Shipping

  • · Free 2-day shipping on US orders over $49 (UPS Ground or USPS).
  • · Flat $6.99 shipping under $49.
  • · Express overnight available at checkout for $24.99.
  • · Orders placed before 2pm CT ship the same business day.
  • · We currently ship to all 50 US states, Puerto Rico, and APO/FPO addresses.

Returns

  • · 30-day returns on unopened items, no questions asked.
  • · 14-day returns on opened accessories in original condition.
  • · Return shipping is free for defective items; otherwise $6.99.
  • · Refunds issued to the original payment method within 5 business days of receipt.
  • · To start a return, call +1 816 318 5021 or email returns@homemediaaccessories.site.

Warranty

  • · 2-year limited warranty on all Home Media Accessories-branded accessories.
  • · iPhones carry Apple's standard 1-year limited warranty.
  • · Damage from misuse, water (on non-rated items), or third-party repair is not covered.
  • · Warranty claims processed in 3–5 business days.

Order support

  • · Mon–Sat · 8am–9pm Central
  • · Phone: +1 816 318 5021
  • · Email: hello@homemediaaccessories.site
  • · Average response: under 30 seconds by phone, under 4 hours by email.